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Privacy Policy & Terms of Use


Welcome to the not-as-fun-as-shopping but ever-so-important legal section of! Below you will find our PRIVACY POLICY and our TERMS OF USE. If you came to this page looking for our SHIPPING & RETURN sections, click here. If you have any additional questions, please email


This Privacy Policy describes how MONOGRAM Studio, LLC (“MONOGRAM” or “we” or “us”) treats the information that we collect through our website located at (the “Site”) and how we use that information. This Privacy Policy does not apply to any information that we collect by other means. If you have any questions about our Privacy Policy, please contact us at This Privacy Policy applies to the services and products offered by MONOGRAM, as well as any other applications, content or features that we may from time to time offer on our website. Please read this privacy policy carefully and review it often because it may change. By using this website and accepting the Terms of Use, you agree to this Privacy Policy.

If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the personally identifiable information that we collect for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you.In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence.

If at any time you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at Alternatively, if you receive materials from us by email you can make use of the “opt out” or “unsubscribe” provision in our communications so that we know that you no longer wish to receive any materials from us.

Like most websites, our website may incorporate “pixel tags”, “web beacons”, or similar tracking technologies and “cookies” that allow us to track the actions of visitors of our website. Pixel tags and cookies are used to collect non-personally identifiable information, such as the name of your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, and other similar traffic-related information. We may aggregate your information with similar data collected from other visitors to help us improve our website and the products, services, applications, content and features that we provide through our website. We do not use non-personally identifiable information in any way to create or maintain a personal profile of you or collect personally identifiable information from you.

We reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. We will not disclose the personally identifiable information that we collect through your use of our website to unaffiliated third parties. We will not share your information with outside parties who wish to market other products and services to you. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including order fulfillment and website-related services such as web hosting, to improve website-related services and features, to perform maintenance services, and to distribute advertisements and other marketing materials on our behalf. We also reserve the right to disclose any personally identifiable information that we collect to any third party if we believe that we are required to do so for any or all of the following reasons: (i) to comply with the law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of our website or our network; and/or (iv) to protect the rights, property, safety and security of MONOGRAM and its employees, our website visitors, and/or the public. Our physical, electronic, and procedural safeguards meet or exceed current federal standards regarding the protection of customer information. We also require contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us. Unfortunately, no security system, or system of transmit- ting data over the Internet, can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the website. Any information that you provide to us is done so entirely at your own risk.

From time to time we review this Privacy Policy to ensure that it complies with applicable law. Consequently, we reserve the right to update and revise this Privacy Policy at any time. Your use of our website constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us from time to time, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms. Our website may contain links to other websites. Please be aware that we are not and cannot be responsible for the privacy practices of any websites that you access through our website and that this Privacy Policy applies solely to the information which we collect through our website. We encourage you to ensure that you read the privacy statements of all the destination websites that you visit.


MONOGRAM Studio, LLC (“MONOGRAM”, “we,” or “us”) operates the website located at (the “Site”). The use of the Site is subject to the following terms and conditions (the “Terms of Use”). From time to time we review these Terms of Use to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms of Use at any time. You will know if these Terms of use have been revised since your last visit to the website by referring to the “Effective Date” date at the top of this page. Your use of our website constitutes your acceptance of the terms of these Terms of Use as amended or revised by us from time to time, and you should therefore review these Terms of Use regularly to ensure that you are aware of its terms.

Please read these terms of use carefully. These terms of use create a binding legal contract between you and monogram. By using this site, you represent and warrant that you have read, understand, and agree to be bound by these terms of use as well as any other terms, guidelines or rules that apply to any portion of this site, without limitation or qualification. If you do not agree to these terms of use, you must exit the site immediately and discontinue any use of the information or products obtainable or accessible through the site. If you have any questions about the terms of use, please contact

We have adopted a Privacy Policy (MAKE LINK TO ABOVE) that you should refer to in order to fully understand how we collect and use your information. Our Privacy Policy is hereby incorporated into these Terms of Use by reference.

When you visit the Site, or send us e-mails, you are communicating with us electronically. In so doing, you con- sent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Images of people, places and/or products posted on this Site are either the property of MONOGRAM, or are used by us with express permission. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of MONOGRAM or its partners or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of MONOGRAM and is protected by United States and international copyright laws. Any unauthorized use of any content on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. No materials or content provided on or through this Site may be reproduced, distributed, publicly performed, publicly displayed, communicated to the public, or used for the creation of a derivative work without the express written permission of the copyright owner of such materials or content. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at

All trademarks, service marks, and trade names (collectively the “Marks”) that appear on this Site are proprietary to MONOGRAM, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of MONOGRAM, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to, and you agree not to, do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read, including by using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site; (e) upload or otherwise transmit to or through the Site any unlawful, harmful, harassing, defamatory, threatening, vulgar, sexually explicit, hateful or otherwise objectionable material of any kind, or any material that can cause harm or delay to the Site or computers of any kind; (f) gain unauthorized access to the Service, to other users’ accounts, names or personally identifiable information, or to other computers or websites connected or linked to the Site; (g) reproduce, distribute, publicly display, publicly perform, sell, trade, resell or exploit any portion of the Service, use of the Service, access to the Service or content obtained through the Service, for any purpose other than expressly permitted by these Terms, including, by way of example and not limitation, by doing or engaging in any of the following without our express written consent: (1) copying, caching, recording, compiling, or reformatting any information obtained from the Site for commercial purposes in any fashion whatsoever, (2) framing, embedding and/or passing off information obtained from the Site in such a manner as to present the information as originating from a source other than the Site, or (3) using any trademarks, service marks, design marks, logos, photographs or other content belonging to us obtained from the Site; or (h) assist or permit any persons in engaging in any of the activities described above. There are no implied licenses granted in this Agreement.

Discount codes have no cash value and cannot be redeemed for cash, and cannot be combined with any other offers. Limit one discount code per order. Discount codes generally expire and are no longer valid for redemption 90 days after their date of generation, but certain discount codes may have their own redemption period as specified in connection with the discount code itself. The unauthorized reproduction, resale, modification, or trade of coupon codes is prohibited. Discount codes are void where prohibited, taxed or restricted. MONOGRAM reserves the right to change or limit discount codes in its sole discretion.

All products purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Please be aware that we are not and cannot make any claim or representation regarding, and we accept no responsibility for, the quality, content, nature or reliability of web sites accessible from this Site, or web sites linking to this Site.

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every two weeks without any interest. First time customers will need to register with Afterpay and provide payment details. Installments by Afterpay is only available to customers with a billing address within the USA and a USA mobile phone number. MONOGRAM Gift Cards are not eligible for purchase with Afterpay. All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically from your chosen payment method every two weeks thereafter. If you fail to make a payment, Afterpay will charge a late payment fee. For more details, please visit

This Site is designed for and intended for use by adults. If you are under 18, you may use this Site only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this Site by children, minors and others under your care. You agree to be responsible for their use of this website.

Notwithstanding any of these Terms of Use, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms of Use will still apply.

These Terms of Use and the relationship between you and MONOGRAM shall be governed by the laws of the State of California as if you signed these Terms of Use in California. The provisions of these Terms of Use that conflict with or are inconsistent with applicable governing law will be superseded and/or modified by such applicable law only to the extent such provisions are inconsistent. The parties agree to submit to the federal or state courts in and for Los Angeles County, California for exclusive jurisdiction of any dispute arising out of or related to your use of the Site or your breach of these Terms of Use.

To the extent applicable, software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) any other country to which the United States has embargoed goods; or (ii) anyone to the United States Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Deny Orders. If applicable, by downloading or using software on this Site, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or any such list.

All content contained on this site, including text, graphics, and links, are provided on an “as is” basis with no warranty. To the maximum extent permitted by law, monogram disclaims all representations and warranties, ex- press or implied, with respect to such content, whether provided or owned by monogram or by any third party, including but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, monogram does not represent or warrant that the content accessible via this site is accurate, complete, or current, and you may not rely on the content accessible via this site.

To the fullest extent permitted by applicable law, in no event shall monogram, its officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages what- soever resulting from any: (i) errors, mistakes, or inaccuracies with regard to the content contained on this site; (ii) unauthorized access to or use of the site or monogram’s secure servers and/or any and all personal information and/or financial information stored therein; (iii) interruption or cessation of transmission to or from the site; (iv) bugs, viruses, trojan horses or the like that may be transmitted to or through our site by any third party; (v) errors or omissions in any content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the content contained on this site; or (vi) use of any merchandise made available on or through the site, whether based on tort, strict liability, breach of contract, breach of warranty or any other legal theory, and whether or not monogram or its officers, directors, employees, agents, service providers or licensors were advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, you agree that because such warranty disclaimers and limitations of liability reflect a reasonable and fair allocation of risk between you and monogram, and are fundamental elements of the basis of the bargain between you and monogram, monogram’s liability will be limited to the maximum extent permitted by law. You understand and agree that monogram would not be able to offer the service to you on an economically feasible basis without these limitations.

You agree to indemnify, defend, and hold harmless monogram, its officers, directors, employees, agents, sup- pliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from: (1) your use of the site; (2) any allegations, damages or claims relating to any of your postings or communications in any facilities on the site, or for infringement or violation of any third-party rights; or (3) any violation by you of: (a) these terms of use; (b) monogram’s privacy policy; (c) any other terms, guidelines or rules applicable to the site; (d) any rights of any other person or entity; or (e) any applicable laws, rules, or regulations. In no event shall monogram or its officers, directors, employees, agents, licensors or service providers be liable in the aggregate for any damages incurred by you that exceed the greater of (a) one hundred dollars or (b) the amount you have paid monogram in the 12 months prior to the action giving rise to the liability.

If any of these Terms of Use shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

These Terms of Use constitute the entire agreement between the user and MONOGRAM with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written.